How do I set up my Teladoc Health account?
How do I provide or update my billing information?
How do I complete my medical history?
How do I schedule a video visit?
How do I set up my Teladoc Health account?
To set up your account, visit Teladoc.com or download the Teladoc Health mobile app.
If you are unsure if you have access to Teladoc Health, please check with your health plan or employer, call us at 1-800-Teladoc or check your eligibility online.
If you aren’t eligible for Teladoc through insurance coverage, you can still access Teladoc Health services at a flat rate per visit.
How do I provide or update my billing information?
You will be prompted to enter your billing information if a fee is due upon requesting a visit. You can always update your billing information at any time by going to the “My Account” page on Teladoc.com or the Teladoc Health mobile app.
How do I complete my medical history?
You will need to complete a brief medical history before requesting your first visit through Teladoc Health. You will also be asked to update your medical history once a year in order to keep your information current. You can update your medical history whenever you need to on Teladoc.com or the Teladoc Health mobile app.
How do I schedule a visit?
To schedule a visit, log in to your account at Teladoc.com or the Teladoc Health mobile app and click the “Request a Visit” button on the home page. You will be asked a series of questions related to your reason for requesting a visit, similar to the forms you would fill out at a doctor’s office. If you have any issues or questions, you can always call 1-800-Teladoc for help scheduling a visit.
How do I schedule a video visit?
Video visits are available for General Medical, Mental Health, Nutrition and Primary360 visits only. Check out these step-by-step instructions to see how to schedule a video visit on the Teladoc Health mobile app.